KZA Articles
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Recognizing Burnout in Healthcare Staff and Ideas for Addressing It
Read the contributing factors to healthcare worker burnout and the results of a survey that assesses the factors of employment that healthcare workers most value. Using the results, we’ll present four best practices for reducing burnout and retaining employees.
5 Ways to Help Improve Revenue Cycle Management
Revenue cycle management (RCM) is critical for health and wellness providers. Implementing RCM best practices could help you improve your patient experience and stay financially healthy.
Webinar: Tools for Financial Discussions with Orthopedic Patients
This webinar will dive into ways healthcare leaders can leverage digital solutions to create more opportunities for providers to engage with patients on topics that directly impact their experience such as financial discussions that may help increase patient satisfaction, loyalty and retention.
Tools and Resources to Help Your Team Succeed
Get the support you need to simplify the financing conversation for your staff and your patients or clients. CareCredit offers in-office and online marketing materials, scripts, tools for calculating estimated payments and much more.
The Details of Denials Matter
It is interesting how orthopaedic surgeons react when they see a denial report for the first time. They often react first with surprise, followed by a perplexed question: “Why didn’t anyone inform me about this earlier?”